Community Guidelines
Fusemi works when people turn up, are who they say they are, and treat each other well. These guidelines are the rules behind that. They are part of our Terms of Service, and what we do with the information behind them is set out in our Privacy Policy. Breaking these guidelines can cost you your account.
Be real
- Use your own name and a recent photo that clearly shows your face.
- Give your real age. Fusemi is for people 18 and over.
- Be honest about your ability. Saying you are a beginner is welcome; saying you are advanced when you are not puts other people out.
- One account each.
Not allowed: photos of other people, celebrities or stock images; fake names; false ages; profiles run on someone else’s behalf.
Be respectful
- Talk to people the way you would if you were standing in front of them.
- If someone is not interested, leave it there. Repeated contact after that is harassment.
- Keep it about the activity. Fusemi is not a dating app.
- Welcome newcomers and people who are less experienced than you.
Not allowed: threats, intimidation or abuse; unwanted sexual or romantic messages; sexual images; discrimination or slurs of any kind; sharing someone’s photos, messages or contact details without their permission.
Show up
- Only join things you intend to attend.
- If your plans change, say so as early as you can - someone else can take your place.
- Arrive when you said you would, with whatever the activity needs.
- If there is a price, pay what you agreed. Only tap “I’ve paid” once you have.
Repeatedly booking and not showing up affects real people who were counting on you, and we will limit your account for it.
Stay safe
- Meet in a public place the first time you meet someone.
- Tell a friend where you are going and who with.
- Make your own way there and back.
- Keep the conversation in the app until you are comfortable moving it elsewhere.
- If something feels wrong, leave. You do not owe anyone an explanation.
Verifying a mobile number tells us someone controls that number. It is not an identity or background check, and you should not treat other members as vetted.
In an emergency, call your local emergency number first, then tell us at [email protected] so we can act on the account.
If you host
- Describe the activity honestly - the level, the cost, what to bring.
- Say up front if there is any cost. Never surprise people with one on the day.
- Be there, and be reachable in the run-up.
- Cancel early if you must, not on the day.
- Make sure everyone who came is included once they are there.
- If you charge, set the price in the app before people join, and only collect what it shows. No extra fees on the day.
- Only add payment details that are your own.
What we don’t allow
- Anything illegal where the activity takes place
- Activities involving drugs, or alcohol served to anyone underage
- Activities that are dangerous for the people invited to them
- Selling, recruiting, MLM schemes, or promoting other platforms
- Asking members for money, loans, or financial details, apart from a host collecting the price shown on their activity
- Bots, automation, scraping, or gaming rewards with fake members
- Getting round a ban with a new account
Reporting
Report anyone in the app, or email [email protected]. Tell us what happened and send screenshots if you have them. Reports are confidential - we never tell the other person who reported them.
We read every report. Serious safety reports come first, and we act on them the same day wherever we can. When something suggests a real risk to someone, we will pass it to the police.
What happens if you break the rules
It depends on what you did. Most first-time, low-level things get a warning explaining what went wrong. Repeating it, or ignoring the warning, gets features restricted or your account suspended.
Some things end an account immediately and permanently, with no warning: threats or violence, sexual content involving minors, anyone under 18 on the platform, sexual harassment, using someone else’s identity, and fraud or scams.
If your account is closed, you may not open another one.
Appeals
If you think we got it wrong, email [email protected] from the number or account in question and tell us what we missed. We will look again and reply with a decision and the reason for it. Bans for the immediate-removal reasons above are not usually reopened.
Getting help
For anything at all - a report, an appeal, a bug, an account problem, or a question about these guidelines - email [email protected] or go to our Support page.
Changes
We update these guidelines as the community grows and we learn what we have missed. Material changes get a notice in the app before they take effect.