Our Privacy Policy
Our Privacy Policy
Our Privacy Policy
Introduction
Introduction
Welcome to Fusemi ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services (collectively, the "Service"). Fusemi is a social platform that connects people through shared activities and interests, facilitating real-world connections and experiences.
We are committed to protecting your privacy and being transparent about our data practices. Please read this Privacy Policy carefully. By using our Service, you consent to the collection and use of information in accordance with this policy.
Welcome to Fusemi ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services (collectively, the "Service"). Fusemi is a social platform that connects people through shared activities and interests, facilitating real-world connections and experiences.
We are committed to protecting your privacy and being transparent about our data practices. Please read this Privacy Policy carefully. By using our Service, you consent to the collection and use of information in accordance with this policy.
Information We Collect
Information We Collect
Personal Information You Provide
Account Information:
Full name
Email address
Phone number
Date of birth
Profile photos and selfies
Username and display name
Bio and personal description
Profile Verification Data:
Identity verification photos (selfies)
Government-issued ID verification (when required)
Phone number verification codes
Biometric data for photo verification purposes
Activity and Interest Information:
Activities you're interested in
Availability and scheduling preferences
Location preferences for activities
Activity history and participation records
Communication Data:
Messages sent through our platform
Activity coordination communications
Group chat messages
Photos and videos shared in conversations
Information Collected Automatically
Device and Usage Information:
Device type, model, and operating system
IP address and general location information
App usage patterns and feature interactions
Time spent using different features
Crash reports and error logs
Location Data:
Precise location when using location-based features
General area/city for activity matching
Location history for safety and verification purposes
Check-in locations for activities
Activity Matching Data:
Interaction patterns with other users
Activity preferences and behaviour
Matching algorithm data and preferences
Response rates and engagement metrics
Information from Third Parties
Social Media Integration:
Public profile information from connected social accounts
Friends lists and connections (with permission)
Photos and basic information from linked accounts
Payment Information:
Payment details for premium features
Transaction history and billing information
Processed through secure third-party payment processors
Personal Information You Provide
Account Information:
Full name
Email address
Phone number
Date of birth
Profile photos and selfies
Username and display name
Bio and personal description
Profile Verification Data:
Identity verification photos (selfies)
Government-issued ID verification (when required)
Phone number verification codes
Biometric data for photo verification purposes
Activity and Interest Information:
Activities you're interested in
Availability and scheduling preferences
Location preferences for activities
Activity history and participation records
Communication Data:
Messages sent through our platform
Activity coordination communications
Group chat messages
Photos and videos shared in conversations
Information Collected Automatically
Device and Usage Information:
Device type, model, and operating system
IP address and general location information
App usage patterns and feature interactions
Time spent using different features
Crash reports and error logs
Location Data:
Precise location when using location-based features
General area/city for activity matching
Location history for safety and verification purposes
Check-in locations for activities
Activity Matching Data:
Interaction patterns with other users
Activity preferences and behaviour
Matching algorithm data and preferences
Response rates and engagement metrics
Information from Third Parties
Social Media Integration:
Public profile information from connected social accounts
Friends lists and connections (with permission)
Photos and basic information from linked accounts
Payment Information:
Payment details for premium features
Transaction history and billing information
Processed through secure third-party payment processors
How We Use Your Information
How We Use Your Information
Primary Service Functions
Activity Matching and Discovery:
Connect you with people who share similar interests
Suggest activities based on your preferences and location
Facilitate group formation for activities
Improve matching algorithms and recommendations
Safety and Verification:
Verify user identities through photo verification
Prevent fake profiles and fraudulent accounts
Monitor for suspicious or harmful behaviour
Maintain community safety standards
Communication and Coordination:
Enable messaging between matched users
Facilitate activity planning and coordination
Send notifications about activities and matches
Provide customer support
Service Improvement
Analytics and Optimisation:
Analyse usage patterns to improve features
Conduct A/B testing for new functionality
Monitor app performance and fix bugs
Develop new features based on user behaviour
Personalisation:
Customise your experience based on preferences
Provide relevant activity recommendations
Tailor content and notifications
Improve matching accuracy over time
Legal and Safety Compliance
Regulatory Compliance:
Comply with applicable laws and regulations
Respond to legal requests and court orders
Investigate potential violations of our terms
Protect our rights and the rights of our users
Information Sharing and Disclosure
With Other Users
Profile Information:
Basic profile details visible to matched users
Photos you choose to share publicly
Activity participation history (with privacy controls)
Activity Coordination:
Contact information shared with activity partners
Location details for planned activities
Availability and scheduling information
Group activity participation
With Service Providers
Third-Party Services:
Cloud storage and data processing providers
Payment processing companies
Identity verification services
Analytics and performance monitoring tools
Customer support platforms
Business Partners:
Activity providers and venues (with consent)
Local businesses offering activities
Event organisers and community groups
Legal Requirements
When Required by Law:
Comply with legal processes and government requests
Investigate potential violations of our terms
Protect the safety and rights of our users
Prevent fraud and maintain platform security
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections.
Primary Service Functions
Activity Matching and Discovery:
Connect you with people who share similar interests
Suggest activities based on your preferences and location
Facilitate group formation for activities
Improve matching algorithms and recommendations
Safety and Verification:
Verify user identities through photo verification
Prevent fake profiles and fraudulent accounts
Monitor for suspicious or harmful behaviour
Maintain community safety standards
Communication and Coordination:
Enable messaging between matched users
Facilitate activity planning and coordination
Send notifications about activities and matches
Provide customer support
Service Improvement
Analytics and Optimisation:
Analyse usage patterns to improve features
Conduct A/B testing for new functionality
Monitor app performance and fix bugs
Develop new features based on user behaviour
Personalisation:
Customise your experience based on preferences
Provide relevant activity recommendations
Tailor content and notifications
Improve matching accuracy over time
Legal and Safety Compliance
Regulatory Compliance:
Comply with applicable laws and regulations
Respond to legal requests and court orders
Investigate potential violations of our terms
Protect our rights and the rights of our users
Information Sharing and Disclosure
With Other Users
Profile Information:
Basic profile details visible to matched users
Photos you choose to share publicly
Activity participation history (with privacy controls)
Activity Coordination:
Contact information shared with activity partners
Location details for planned activities
Availability and scheduling information
Group activity participation
With Service Providers
Third-Party Services:
Cloud storage and data processing providers
Payment processing companies
Identity verification services
Analytics and performance monitoring tools
Customer support platforms
Business Partners:
Activity providers and venues (with consent)
Local businesses offering activities
Event organisers and community groups
Legal Requirements
When Required by Law:
Comply with legal processes and government requests
Investigate potential violations of our terms
Protect the safety and rights of our users
Prevent fraud and maintain platform security
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections.
Data Security and Protection
Data Security & Protection
Security Measures
Technical Safeguards:
End-to-end encryption for sensitive communications
Secure data transmission using SSL/TLS protocols
Regular security audits and vulnerability assessments
Multi-factor authentication options
Secure cloud storage with access controls
Operational Security:
Employee training on data protection
Limited access to personal information on need-to-know basis
Regular backup and disaster recovery procedures
Incident response and breach notification protocols
Data Retention
Retention Periods:
Active account data: Retained while your account is active
Communication data: Retained for up to 2 years for safety purposes
Location data: Retained for up to 1 year unless deleted earlier
Verification data: Retained for compliance and safety purposes
Analytics data: Aggregated and anonymised after 3 years
Data Deletion:
You can delete your account and associated data at any time
Some data may be retained for legal compliance or safety reasons
Anonymised data may be retained for analytics purposes
Security Measures
Technical Safeguards:
End-to-end encryption for sensitive communications
Secure data transmission using SSL/TLS protocols
Regular security audits and vulnerability assessments
Multi-factor authentication options
Secure cloud storage with access controls
Operational Security:
Employee training on data protection
Limited access to personal information on need-to-know basis
Regular backup and disaster recovery procedures
Incident response and breach notification protocols
Data Retention
Retention Periods:
Active account data: Retained while your account is active
Communication data: Retained for up to 2 years for safety purposes
Location data: Retained for up to 1 year unless deleted earlier
Verification data: Retained for compliance and safety purposes
Analytics data: Aggregated and anonymised after 3 years
Data Deletion:
You can delete your account and associated data at any time
Some data may be retained for legal compliance or safety reasons
Anonymised data may be retained for analytics purposes
Your Privacy Rights and Choices
Your Privacy Rights & Choices
Account Controls
Profile Management:
Update or delete profile information
Control visibility of your information
Manage photo sharing and verification settings
Adjust privacy preferences for matching
Communication Preferences:
Control who can contact you
Manage notification settings
Block or report problematic users
Opt out of marketing communications
Data Rights
Access and Portability:
Request a copy of your personal data
Download your activity history and messages
Export your profile information
Receive data in a structured, machine-readable format
Correction and Deletion:
Update inaccurate personal information
Delete specific pieces of information
Request account deletion and data removal
Opt out of certain data processing activities
Objection and Restriction:
Object to processing for marketing purposes
Restrict processing of your data in certain circumstances
Withdraw consent for specific data uses
Opt out of automated decision-making
Account Controls
Profile Management:
Update or delete profile information
Control visibility of your information
Manage photo sharing and verification settings
Adjust privacy preferences for matching
Communication Preferences:
Control who can contact you
Manage notification settings
Block or report problematic users
Opt out of marketing communications
Data Rights
Access and Portability:
Request a copy of your personal data
Download your activity history and messages
Export your profile information
Receive data in a structured, machine-readable format
Correction and Deletion:
Update inaccurate personal information
Delete specific pieces of information
Request account deletion and data removal
Opt out of certain data processing activities
Objection and Restriction:
Object to processing for marketing purposes
Restrict processing of your data in certain circumstances
Withdraw consent for specific data uses
Opt out of automated decision-making
Location Information
Location Information
Location Data Collection
When We Collect Location:
When you use location-based matching features
During activity check-ins and coordination
For safety and verification purposes
To suggest nearby activities and users
Types of Location Data:
Precise GPS coordinates (when permitted)
General city or area information
Check-in locations for activities
Location history for safety purposes
Location Controls
Your Options:
Enable or disable location services at any time
Choose between precise and approximate location sharing
Control location visibility to other users
Delete location history from your account
Location Data Collection
When We Collect Location:
When you use location-based matching features
During activity check-ins and coordination
For safety and verification purposes
To suggest nearby activities and users
Types of Location Data:
Precise GPS coordinates (when permitted)
General city or area information
Check-in locations for activities
Location history for safety purposes
Location Controls
Your Options:
Enable or disable location services at any time
Choose between precise and approximate location sharing
Control location visibility to other users
Delete location history from your account
Children's Privacy
Children's Privacy
Fusemi is intended for users 18 years of age and older. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.
Fusemi is intended for users 18 years of age and older. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.
Fusemi is intended for users 18 years of age and older. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.
Cookies and Tracking Technologies
Cookies & Tracking Technologies
Types of Technologies Used
Cookies:
Essential cookies for app functionality
Analytics cookies to understand usage patterns
Preference cookies to remember your settings
Mobile Technologies:
Mobile advertising identifiers
Push notification tokens
App analytics and crash reporting tools
Your Choices
You can control cookie preferences through your browser settings and opt out of certain tracking through your device settings.
Types of Technologies Used
Cookies:
Essential cookies for app functionality
Analytics cookies to understand usage patterns
Preference cookies to remember your settings
Mobile Technologies:
Mobile advertising identifiers
Push notification tokens
App analytics and crash reporting tools
Your Choices
You can control cookie preferences through your browser settings and opt out of certain tracking through your device settings.
Third-Party Links and Services
Third-Party Links & Services
Our Service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those external services, and we encourage you to review their privacy policies.
Our Service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those external services, and we encourage you to review their privacy policies.
Our Service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those external services, and we encourage you to review their privacy policies.
Changes to This Privacy Policy
Changes to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of material changes by:
Posting the updated policy on our website
Sending you a notification through the app
Emailing you at your registered email address
Your continued use of the Service after we post changes constitutes your acceptance of those changes.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of material changes by:
Posting the updated policy on our website
Sending you a notification through the app
Emailing you at your registered email address
Your continued use of the Service after we post changes constitutes your acceptance of those changes.
Contact Information
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: info@fusemi.io
Mail: fusemi L.L.C-FZ
6th Floor, Meydan Grandstand, Meydan Road, Dubai, 282233
United Arab Emirates
For users in the European Union, you also have the right to lodge a complaint with your local data protection authority.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: info@fusemi.io
Mail: fusemi L.L.C-FZ
6th Floor, Meydan Grandstand, Meydan Road, Dubai, 282233
United Arab Emirates
For users in the European Union, you also have the right to lodge a complaint with your local data protection authority.
Regional Privacy Rights
Regional Privacy Rights
For UAE/GCC Users
As a company incorporated in the UAE, we comply with applicable UAE data protection laws and regulations. You have rights regarding your personal information, including the right to access, correct, and request deletion of your data where applicable under UAE law.
For European Union Users (GDPR)
You have additional rights under the General Data Protection Regulation, including:
Right to be informed about data processing
Right of access to your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Rights related to automated decision-making
For California Users (CCPA)
California residents have specific rights under the California Consumer Privacy Act, including:
Right to know what personal information is collected
Right to delete personal information
Right to opt out of the sale of personal information
Right to non-discrimination for exercising privacy rights
For UAE/GCC Users
As a company incorporated in the UAE, we comply with applicable UAE data protection laws and regulations. You have rights regarding your personal information, including the right to access, correct, and request deletion of your data where applicable under UAE law.
For European Union Users (GDPR)
You have additional rights under the General Data Protection Regulation, including:
Right to be informed about data processing
Right of access to your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Rights related to automated decision-making
For California Users (CCPA)
California residents have specific rights under the California Consumer Privacy Act, including:
Right to know what personal information is collected
Right to delete personal information
Right to opt out of the sale of personal information
Right to non-discrimination for exercising privacy rights
Effective Date: July 4, 2025
Version: 1.0
Effective Date: July 4, 2025
Version: 1.0